Thank you for shopping at Al Armani Abayas. We appreciate your business and want you to be completely satisfied with your purchase. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
Eligibility for Refunds and Returns
Eligibility for Refunds and Returns
We gladly accept returns and provide refunds under the following conditions:
Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 8 days of receiving the item. We will arrange for a replacement or issue a refund.
Incorrect Items: If you receive an incorrect item, please contact us within 8 days of receiving the item. We will arrange for the correct item to be sent or issue a refund.
How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer service team at 9768760786 to inform us of the issue and receive instructions on the return process.
Pack the item securely in its original packaging.
Include a copy of the packing slip or order confirmation in the package.
Ship the item to the address provided by our customer service team.
Refund Process
Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow 8 days for the refund to be processed.
Shipping Costs
Shipping costs are non-refundable unless the return is a result of our error (e.g., you received a damaged or defective item).